SAP Ariba, "the world’s business commerce network," is again hiring for bilingual Mandarin-English Procurement Operations Specialist positions in Pittsburgh. The job posting, via a staffing agency:
The Big Picture – Top Skills You Should Possess:
- Full Mandarin and English Bilingual must be able to write and speak both fluently
- Superior communication and telephone skills.
What You’ll Be Doing:
- Provides inbound application and functional support for all relevant Company applications, both internally and externally, by way of chat, web form and phone.
- Resolves 80% of issues without escalation.
- Respond to customer inquiries in a timely manner and within service level objectives.
- Help our customers maximize the benefits of solutions to facilitate a global exchange of goods and services in the world’s largest business to business trading community.
What You Need to Bring to the Table:
- Full Mandarin and English Bilingual must be able to write and speak both fluently
- Bachelor’s degree or 2-year Technical school degree preferred.
- Minimum of 1 year work experience preferred